Shipping F&Q

If you have a multi-item order, each item may be shipped from a different international warehouse, depending on which one has them available the fastest. Alternatively, if an item is popular and on a bit of a back order, we might ship your items at different times, in different packages, to prevent holding up your order and to get it to you as fast as possible!

After you place an order, we will process your order in 72 hours. After the process is finished, we will send you a shipment confirmation email with tracking number.

Orders are shipped out directly from any of our many domestic & international warehouses, and they will do everything they can to get you your order as soon as possible. Due to the popularity of our products, please allow 2-6 weeks for your order to arrive to your home (varies from product to product and region and region). Please note, the time frames are only estimates. 

Estimated transportation time 
(other countries used reference nearby countries):

 

 

 

Country

 

<10day

 

 

10-15day

 

 

16-25day

 

 

26-31day

 

 

>31day

 

 

 

 

 

Russia

 

 

 

 

 

11.5%

 

 

47%

 

 

23.5%

 

 

9%

 

 

 

 

 

United States

 

 

10.5%

 

 

29%

 

 

41.5%

 

 

16.7%

 

 

3.3%

 

 

 

 

 

England

 

 

10.3%

 

 

28.7%

 

 

46%

 

 

10.1%

 

 

4.9%

 

 

 

 

 

Australia

 

 

11%

 

 

20%

 

 

50%

 

 

18%

 

 

1%

 

 

 

 

 

Brazil

 

 

 

 

 

16.6%

 

 

49.1%

 

 

25.3%

 

 

9%

 

 

 

 

 

South Africa

 

 

 

 

 

17.1%

 

 

53%

 

 

26%

 

 

3.9%

 

 

 

 

All of our orders are sent with insured shipping and handling. If an order gets stuck at customs, sent back or even lost during the delivery process, we apologize! The postal service is out of our control. However, in cases like this, because the packages are insured, we will send you a new package with quicker shipping and full tracking. If possible, please see our refund and return policy for when these might be applicable to shipping situations. 

The prices displayed on our site are tax-free, which means you may be liable to pay for duties and taxes once you receive your order. Import taxes, duties and related customs fees may be charged once your order arrives to its final destination, which are determined by your local customs office. Payment of these charges and taxes are your responsibility and will not be covered by us. We are not responsible for delays caused by the customs department of your country.

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